// Tell
The factory will run 500 units of your custom formula at $3.20 per unit and ship in four weeks.
// Fix
$3.20 unit cost on a custom-formula serum at 500 units is mathematically incompatible with ISO 22716 GMP and real stability testing. It is private-label off a stock SKU dressed up as custom. Either accept that (and price for it), or move on. Ask for the ISO 22716 certificate. Verify the certificate on the issuing registrar's public registry.