Drop shipping is the most misunderstood model in CPG sourcing. It is a logistics decision, not a branding decision. Drop shipping says nothing about whose name is on the box; it only says who holds inventory between order and delivery.
The FTC's Mail, Internet, or Telephone Order Merchandise Rule still applies — you, the retailer, must ship within the time you promised on your storefront, or notify the customer and offer a refund. The drop-ship supplier's delays are your delays in the eyes of the FTC.
Margins on generic drop-ship goods are brutal: 10-25% gross margin is typical because every Amazon seller is sourcing from the same Alibaba supplier. Private-label drop shipping inverts the equation: you brand the product, you control the listing, and the supplier ships under your packing slip. Gross margins jump to 40-65% because the brand creates the moat.
Two operational gotchas: (1) Customer service still routes to you, not the supplier — supplier mistakes become your reviews. (2) Inventory visibility is the single biggest failure mode — without a real-time inventory API, you will oversell, and Amazon will deactivate your listing.